Privacy policy
Effective September 15, 2026Capital Clear Water is a Flip-A-Coin LLC business serving Albany and the Capital Region. This notice explains how we handle information from inquiries through our website, Facebook and Instagram lead forms, and business contact channels.
Information we collect
When you contact us, we receive the details you choose to provide, such as your name, email address, phone number, town, water source, home details and message. Our hosting and communication providers may also process basic technical information, such as IP addresses, browser information and communication records, to operate their services.
How we use information
We use inquiry information to respond, discuss water treatment needs, prepare estimates, arrange consultations and coordinate services you request. Submitting an inquiry requests follow-up about that inquiry; it does not enroll you in unrelated marketing campaigns.
Sharing and service providers
We may share relevant details with installation partners when needed to assess or perform requested work, and with providers that help us host forms, manage inquiries and communicate with you. These can include Meta, Netlify and our email and business-phone providers. We do not sell information collected through our inquiry forms. We may disclose information when required by law or to protect against fraud or misuse.
Retention and your choices
We keep information as needed to handle your inquiry, provide requested services and meet applicable recordkeeping requirements. You may ask us to correct or delete inquiry information, or stop contacting you, by calling (518) 655-2778 or using our contact form. We will review requests in light of applicable requirements.
Third-party platforms
Facebook, Instagram and other services process information under their own privacy policies. This notice covers Capital Clear Water's use of information we receive. Our inquiry forms are intended for adults seeking home water treatment services.
Contact and updates
Contact Capital Clear Water / Flip-A-Coin LLC at (518) 655-2778 or through our website form. We may update this notice by publishing a revised version here.